"Rural Water Impact is the epitome of great customer service!"

- Lisa D. Smith-Perri, GM/ED
  West Carteret Water Corporation

Rural Water Impact launched in 2011 and has since established a proven track record of quality service and integrity in the rural water industry. We are proud to be officially recommended by the National Rural Water Association and most of the state rural water associations.

The RWI team is a unique family of seasoned professionals with combined experience totalling over 30 years in the web/technology industry, over 35 years in the water works industry, and almost 40 years in sales and service... Now that’s a lot of experience!

Meet our Team

Shelly Howay
Partner & Co-Founder

Shannon Farmer
Partner & Co-Founder

Carri Davis

Kelli Roark
Sales & Marketing

Amanda Foster

Chris Howay
Design & Development

Michael Thompson
Customer Support

Evan Smith
Customer Support

Cathy Wilkins
Customer Support


As you can see, it takes a team effort to bring RWI to the Rural Water industry and to keep the wheels rolling. Our talented team is constantly working to improve our product and to maintain perfect customer satisfaction. We invite your feedback on how we can make our service even better!

What our customers say…

"You guys do such a great job! I really am glad we changed to you as our website host!!!"

- Stela Espinoza, Assistant Business Manager
439 Water Supply

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