Unlimited Support

"Your customer service is above and beyond expectations!!"

- Kathe McKinney, Secretary
  Okfuskee Co Rural Water District 3

Customer Satisfaction is our #1 Priority.

We understand that your job is to manage your utility -- not to maintain a website. So it's natural that you're going to have questions or need help from time to time.

Most website companies charge extra for support, either by billing you by the hour, or by making you pay for a "maintenance contract" that's over-and-above the original site development.

But not us. With RWI, our personal and friendly support is unlimited. It's just part of the awesome package that we offer.

Of course, since we create, launch and host your site for you -- and since your Client Dashboard lets you make instant site edits anytime you want -- you may never even need our help. Nevertheless, we're here 24/7/365 to ensure your total success and satisfaction…

Clients tell us all the time how much they appreciate the attention we put toward our Customer Support. In fact, we love getting feedback. Your comments and ideas help make our service even better!

So if you ever have ideas or need help, simply Contact Us »


What our customers say…

"Our experience with Rural Water Impact has been top notch! We appreciate the excellent customer service and timely effective answers to any questions we have. Our site is very user friendly for our customers with streamlined options to sign up for alerts and payment options. Adding alerts, articles or polices are easily executed. We highly recommend RWI!"

- Chelse, Darcy & Kim,
Mahaska Rural Water System, Inc.

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